What is the Civil Defence Hassantuk System and Its Role?

The Hassantuk System is a 24/7 safety solution by Dubai Civil Defence (DCD). It monitors your property nonstop for fires, gas leaks, or break-ins. Advanced sensors spot dangers early and send instant alerts. 

The system works with your existing fire system for seamless protection. Easy controls let you manage safety in real-time. It complies with Dubai’s strict rules and is perfect for homes, offices, or warehouses. 

Let’s explore how these systems adapt to different needs.

Hassantuk Panel Installation

Dubai Civil Defense (DCD) installs the Hassantuk panel in residential and commercial buildings to enhance fire safety. This panel integrates directly with the building’s fire alarm system to detect fire-related incidents immediately.  

Certified professionals do the installation to guarantee proper functioning. Once installed, the system monitors fire alarms, helping authorities respond faster to emergencies. This proactive measure significantly reduces response times and improves overall safety in the community.

What is the role of Hassantuk systems installed by DCD?

• Continuous Monitoring

The Hassantuk System operates 24/7, ensuring uninterrupted fire safety monitoring. It constantly receives and analyzes signals from the connected fire alarm system. If any fire or smoke is detected, the system processes the information instantly. 

This real-time monitoring helps prevent delays in emergency response. Continuous surveillance reduces the risk of fire damage, providing residents and property owners with peace of mind.

• Fire Alert Detection

Whenever a fire breaks out, the Hassantuk panel immediately receives a signal from the building’s fire alarm system. This signal is automatically transmitted to the Dubai Civil Defense (DCD) command center. 

The system ensures that no fire alert goes unnoticed. Early detection is crucial in minimizing fire damage and preventing casualties. By swiftly identifying fire incidents, the system enhances safety and allows emergency responders to act quickly.

• Verification Process

After receiving a fire alert, the Dubai Civil Defense (DCD) contacts the registered mobile number associated with the building. This step ensures that the fire is real before dispatching emergency teams. 

DCD takes immediate action if the resident or building representative confirms the fire. If no one responds, emergency services proceed as if it is a real fire. This verification process prevents unnecessary resource deployment.

• False Alarm Handling

False alarms can occur due to malfunctions, cooking smoke, or other non-emergency situations. The Dubai Civil Defense (DCD) informs the residents or building management when a false alarm is detected. 

They are then instructed to reset the Hassantuk panel to restore normal system operations. Proper handling of false alarms prevents unnecessary panic and avoids wasting emergency resources. Regular maintenance and proper use of the fire alarm system help reduce the occurrence of false alerts.

• Emergency Response

The Dubai Civil Defense (DCD) immediately dispatches the necessary firefighting personnel and equipment if a real fire is confirmed. The response team arrives at the location as quickly as possible to control and extinguish the fire. 

Their quick action minimizes property damage and ensures the safety of residents. This organized approach significantly improves overall fire response efficiency.

Role of Pacific Power 

As an approved Fire Contractor, Pacific Power Plays a vital role in ensuring the Fire System is working in healthy condition. Liaising with the Client, Pacific Power provides vital information through their Fire Life Safety Reports which gives a clear idea of how the fire system is performing and what necessary steps are required to ensure the system remains active.

Furthermore, the Pacific Power technical team is well trained for the requirements to connect the alarm points to connect the Fire System to the Civil Defence Hassantuk Command Control Center.